- After an initial meeting either here at the workshop and - or where the
furniture is to go, Hugo will produce sketches and estimates based on the
customers requests and budget.
There is usually no charge at this stage, unless there is an excessive
amount of time and travelling required, in which case this will be
agreed upon first.
- If the sketches and estimates have been agreed upon, Hugo will prepare
scale drawings and a quote. If the customers decides not to go ahead, a
charge will be made for the design work, up to 10% of the quote. If the
customer agrees to the design and quote, one third of the price will be
required with the placing of the order.
- On receipt of the order, the timber is selected and cut out, then brought
into the workshop for further drying. Hugo welcomes visits to the workshop
at any stage during the production of a piece to show how it is made and
what goes into it. The final payment is required on delivery.
